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Romance scams: warning signs and how to help

Romance scams build trust over time, making calm and non-judgemental support especially important.

Published 27 July 2026 Reviewed 27 July 2026 1 minute read

Originally published in 2025. Substantially updated and republished in August 2026.

Reviewed by the CyberSafeHome editorial team. Important guidance links to official or authoritative sources where available.

A romance scam may begin on a dating service, social network, game or messaging app. The person invests time in the relationship before introducing a crisis, investment or travel problem.

Warning signs

  • Strong feelings develop unusually quickly.
  • There is always a reason a video call or meeting cannot happen.
  • Stories contain repeated emergencies or inconsistencies.
  • Money is requested for travel, medical treatment, customs, investment or release fees.
  • You are encouraged to keep the relationship or payments secret.

If you are concerned

Stop sending money and do not pay a fee to recover earlier payments. Save the profile, messages, images and payment records. Contact the bank and report the account to the platform.

Helping somebody else

Do not ridicule the relationship or demand an immediate confession. Scammers deliberately isolate people and create emotional dependence. Ask calm questions, focus on specific inconsistencies and offer to check the facts together.

Support someone after a scam without blame

Source

FCA: preventing and responding to romance fraud